My customer asked about Carbonbench

You run a small or mid-size company. A customer's procurement team mentioned this platform — maybe they said your profile shows "no evidence". This page explains what that means and what to do about it, in plain language. No sustainability team required.

First, breathe

"No evidence" is not a bad grade

Carbonbench reads publicly published corporate carbon reports. If your company has never published one — like most SMEs, because nothing obliges you to — your profile simply says the equivalent of "no report found in our public scan". It is not a score, not a ranking, and not a judgment about your operations. A company with no label did nothing wrong; it just hasn't put a number in public yet.

We never invent estimates for companies that haven't disclosed. That is a core rule of the platform ("no evidence, no score") — which also means the moment you do publish a defensible number, the label changes.

Why they ask

Your customer needs your number for their own report

Large companies increasingly have to report the emissions of their supply chain (so-called Scope 3) — to regulators, banks and their own customers. They cannot finish their homework without a number from you. That is why procurement teams have started checking platforms like this one before awarding contracts.

The good news: what they usually need first is modest — your electricity and fuel consumption for one year, turned into a small greenhouse-gas inventory. That is a bounded, one-time effort, not a new department.

The cheapest path

From "no evidence" to a first inventory

1
Create a free account. Sign in at carbonbench.org/login with your company e-mail. The platform is free to use; there is no paywall on reading or reporting.
2
Gather 12 months of utility data. Electricity bills, natural gas bills, fuel receipts for company vehicles and machines, and (if you have cooling equipment) refrigerant service records. That covers the large majority of a typical SME inventory.
3
Let the report assistant draft it. The built-in assistant machine-reads your documents and drafts the inventory. You approve every number read from a document before it is recorded, and the tool does not publish anything today. The assistant is switched on once we approve your account; until then you can gather your documents and company details.
4
Complete the report and share the PDF. The tool shows your total emissions (tCO₂e) and a Data Completeness score, and you can save the report as a PDF to send to your customer. Sealing and publication on your public profile are not part of the tool today, so a draft has no Accuracy Estimate and no shareable badge.

Time budget in practice: one afternoon of document-gathering, one sitting with the assistant. A consultant is optional — you can start without one and bring one in only if your customer later asks for third-party assurance.

Common worries

Honest answers

Is this legally required?

No. Carbonbench is not a regulator. The pressure is commercial — it comes from your customer's own reporting obligations. Treat it like a quality certificate a buyer asks for.

Will competitors see my data?

Work in progress in your account is yours, and the tool does not publish anything today. Details: Privacy and FAQ.

An AI reads my files?

Yes — uploaded documents are machine-read to draft the inventory, and you approve every number before it is recorded. To read them, we send the documents to an external AI model provider (Google's Gemini API). If you prefer, you can type your figures into the assistant and upload nothing; what you type is processed by the same provider.

What if a number turns out wrong later?

You correct it. For a sealed record, a correction creates a new sealed version; the old one stays visible as superseded. No silent edits, in either direction — that protects you as much as it protects the reader.

What does it cost?

The platform is free. Your real cost is a day of attention. See Open Platform for how the project sustains itself.

Start

Two links, one afternoon

Create your free account Ask us a question first

If your customer sent you a specific invitation link, use that — it connects your inventory to their supplier program automatically. See also: Supplier Engagement for the buyer's side of this page.