Legal Notice

Carbonbench is not an independent audit, an assurance service (assurance engagement), or a credit rating agency. The Accuracy Estimate, Transparency Score, Target Quality, and similar indicators published on the site are a statistical plausibility analysis produced by previously published deterministic rules applied to public disclosures (CB-P v1). The word "Score" here is an indicator/estimate, not a letter-grade-style rating — we deliberately do not assign letter grades.

Our analyses are not a study conducted under ISAE 3410 — the assurance standard for greenhouse gas statements — or similar on-site audit/assurance standards, and they do not substitute for it. ISAE 3410 assurance that a company obtains internally or from an independent assurance provider constitutes evidence separate from and superior to our analysis; it is additionally shown on the profile with an "Assured" label.

The scored universe consists of companies that have chosen to publish a sustainability/carbon report publicly. Companies that do not publish a report are out of scope, and this creates a structural selection bias: more transparent companies already tend to enter the assessment. We do not hide this part either — we separately publish how many companies remain out of scope (see the Press Room, finding "The silent"). Official-registry records (EPA GHGRP, UK ETS, EU MRV and others) are the exception: they come from regulator data, not from a company's choice to publish.

Adjudicated records only, machine-to-machine agreement. Current counts are on the Press Room page.

We compare every medium-confidence extraction against a second reader who has never seen the record. The discrepancy rate on adjudicated records came out to 6.6%. Honesty note: this is a machine-to-machine agreement — a metric that cannot capture the chance of two readers making the same mistake — and therefore a lower bound on our margin of error, not the upper bound. The upper bound will be published separately once a human-labeled gold set is completed. Full matrix: error matrix (docs/error-matrix.md).

Asking a data provider "what is your margin of error?" usually gets no answer. Ours is published and kept up to date.

If a record is found to have been misread by us (the report is correct, our extraction is wrong), the record is corrected and re-sealed as a new version — the old version is not deleted, it remains as "superseded." Such corrections are never used to affect the score negatively; a correction merely reflects the accurate reading. In contrast, if an inconsistency within the report itself is detected (e.g., the same emissions being double-counted under two different line items), this is separately flagged and, if necessary, reflected in the Accuracy Estimate — because this is a problem of the disclosure itself, not of ours.

You can submit your dispute regarding any record through the Support page or at support@carbonbench.org. Our commitment for the first response to disputes is 10 business days. Corrections that follow a dispute appear in the profile's public version history, and no version is ever deleted; a consolidated public dispute log is planned.

The "no disclosure" or "n/a" (not assessed) label you see on a profile does not mean "this company definitely does not disclose emissions." It means: no measurable emissions inventory or sufficient evidence was found in the public sources we scanned. When there is no evidence, a score is never invented — this is a deliberate design decision. When a company submits evidence (via the claim flow), the record is updated and the score is unlocked.